FAQs

We can give you an answer one business day after we receive your final piece of paperwork.

  • Current Australian Driver’s Licence
  • Proof of income
  • Monthly budget
  • Most recent 90 days of bank statements

If you have any questions about any of these, please contact our office to discuss further.

Not at all - we can accept most forms of Centrelink income. However, we cannot accept JobSeeker or Youth Allowance.

Yes. We can hold your pre-approved application in our office for up to three months.

We generally require everyone to come in to sign contracts. If you haven’t borrowed money from us before, or it’s been a while, we may also request you come in for a face-to-face application. If you’re not sure if you can make it into the office at all, please contact us to discuss further.

Yes, you can. We don’t have a limit on the age of vehicles financed, however the term of the loan may be shorter on very old vehicles.

Our repayments are set up as monthly, however you can make repayments as frequently as you would like. There are no extra fees involved if you choose to pay more often.

Yes, you can. Please contact our office to discuss options.

We have a range of payment options including over the counter, post (money order or cheque), internet transfer, bank transfer and BPAY.
You can pay more if you want to, and we don’t charge fees if you do pay more than the minimum monthly payment.

We have a few different options to help you if you are unable to make your payment on time. Please contact our office to discuss your situation further if this applies to you.

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